Official Documents

I1mega Privacy Policy – Personal Data Protection for Malaysian Members

At i1mega, your privacy is more than a legal obligation – it is a responsibility we take seriously every day. This Policy clearly explains how we collect, use, store and protect your personal information.

Updated: 1 January 2026  |  Version 3.1
Our Privacy Commitment
256-bit SSL – Bank-grade encryption
Full compliance with Malaysia's PDPA
Data is not sold to third parties
Data access & deletion rights guaranteed
SSL 256
Bit Encryption
PDPA
Malaysia Compliance
0%
Data Sold to Third Parties
24/7
Security Monitoring

1
Introduction – i1mega's Privacy Commitment

I1mega understands that our members' trust is our most valuable asset. When you register and play on the i1mega platform, you are entrusting us with your personal information — and we do not take that trust lightly.

This Privacy Policy ("Policy") explains i1mega's privacy practices regarding information we collect through the i1mega.ws website, our mobile application, and all related services ("Platform"). This Policy applies to all visitors, registered users, and former members of the i1mega platform.

This Privacy Policy is drafted in accordance with the requirements of Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection standards. We believe that strong data protection is every Malaysian internet user's right — not merely a legal formality.

By continuing to use the i1mega platform after reading this Privacy Policy, you confirm that you understand and agree to how we handle your personal data as described herein. If anything is unclear, please contact us at privacy@i1mega.ws before continuing to use the platform.

2
Types of Personal Data We Collect

I1mega only collects data that is strictly necessary to provide our services to you. Below are the categories of data we collect, along with their purposes and legal basis:

Data Category Example Information How We Collect Data Mandatory / Optional
Identity Full name, MyKad/passport number, date of birth Registration form & KYC Mandatory
Contact Malaysian phone number, email address Registration form Mandatory
Address Home / office address, state, postcode KYC Form Mandatory (KYC)
Financial Deposit methods (TNG, GrabPay), transaction history Platform transactions Mandatory
Games Betting history, favourite games, RTP Platform log systems Automatic
Technical IP address, browser type, device, OS Server logs & cookies Automatic
Communications Live Chat, email & Telegram support logs Support interactions Where applicable
Marketing Preferences Promotional preferences, language preference Account settings Options

2.1 Data We Do NOT Collect

I1mega no collect and has never collected the following information:

  • Your bank account PIN or password
  • Full credit or debit card numbers (we do not accept credit cards as a payment method)
  • Biometric data such as fingerprints or facial scans
  • Health data or medical records
  • Religious beliefs, political views, or ethnic origin

3
How We Use Your Personal Data

I1mega uses collected personal data solely for legitimate and transparent purposes. Every use of data is based on one or more of the following legal grounds: your consent, performance of a contract, legal obligation, or i1mega's legitimate interests.

3.1 Service Provision

  • Creating and managing your i1mega member account
  • Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks
  • Providing access to all casino games — slots, baccarat, blackjack, roulette, live dealer, and Sports Betting including the Malaysia Super League and EPL
  • Managing your bonus programmes, promotions, and VIP programme

3.2 Security & Compliance

  • Carry out Know Your Customer (KYC) processes and age verification (18+)
  • Detect and prevent fraud, money laundering, and illegal activity
  • Complying with Anti-Money Laundering (AML) legal requirements
  • Respond to enquiries from lawful authorities when required by law

3.3 Platform Improvements

  • Analyse platform usage patterns to improve the user experience
  • Developing new features and games relevant to Malaysian players
  • Conduct anonymised statistical analysis for internal business purposes

3.4 Communications & Marketing (with consent)

  • Send information about promotions, new bonuses, and platform updates (with your consent only)
  • Contacting you regarding important account issues, transactions, or changes to our services
  • Providing personalised customer support in Bahasa Malaysia

Right to Unsubscribe: You may opt out of i1mega marketing communications at any time by clicking the "Unsubscribe" link in any of our promotional emails, or by contacting us at privacy@i1mega.ws. Unsubscribing from marketing does not affect essential service communications related to your account.

4
Sharing Data with Third Parties

I1mega upholds a strict principle: we do not sell, rent or commercialise our members' personal data to any third party for marketing purposes. However, in operating an online casino platform, there are limited situations where sharing data with certain parties is necessary:

4.1 Trusted Service Providers

I1mega shares only the minimum necessary data with service providers who have signed strict data protection agreements:

  • Payment Processors: Malaysian payment gateway providers processing Touch 'n Go, GrabPay, DuitNow, and FPX transactions
  • Game Provider: Licensed casino studios supplying games such as live baccarat, blackjack, and roulette
  • Cloud Services: Server infrastructure providers that store data with full encryption
  • KYC System: Third-party identity verification providers for compliance requirements

4.2 Legal Requirements

I1mega may disclose personal data to lawful authorities when required by Malaysian law or court order, including for fraud investigation or anti-money laundering purposes. In such cases, we will endeavour to notify you in advance unless prohibited by law.

All third parties receiving data from i1mega are bound by a Data Processing Agreement (DPA), which requires them to process your data only for specified purposes and not to disclose it to any other party without i1mega's authorisation.

5
i1mega Data Security Measures

I1mega invests heavily in security infrastructure to protect our members' personal data. The following are the layers of protection we have in place:

256-bit SSL Encryption
All data transferred between your browser and i1mega's servers is encrypted to the same standard used by Malaysian banking institutions.
Secure Data Storage
Personal data is stored on servers protected by strict physical and digital access controls, with regular encrypted backups.
24/7 Monitoring
A real-time threat monitoring system that detects and blocks any unauthorised access attempts or suspicious activity.
Internal Access Controls
Only i1mega staff who genuinely require access to specific data are permitted to do so, based on the principle of least privilege.

5.1 Data Retention Period

I1mega retains your personal data for as long as necessary for the purpose it was collected, or for as long as your account remains active. The following are general data retention guidelines:

  • Active account data: For the duration of your active account with i1mega
  • Data after account closure: Up to 7 years to meet legal and AML compliance requirements
  • Financial transaction logs: Minimum 7 years in accordance with Malaysian legal requirements
  • Support communication logs: 3 years from the date of last interaction
  • Marketing data: Until you withdraw your consent

6
Cookies & Tracking Technologies

I1mega uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

These cookies are essential for the basic functionality of the i1mega platform — including your login session, account security, language preferences, and payment processing. Without them, the platform cannot function properly. They do not store any personally identifiable information.

These cookies help us understand how visitors interact with the i1mega platform — which pages are visited most often, time spent on the platform, and any technical errors encountered. All data collected is aggregated and anonymised. You may disable these cookies through your browser settings, though doing so may affect certain platform functions.

These cookies store your personal preferences on the i1mega platform — including your preferred language (Bahasa Melayu), last bet limit, favourite games, and display settings. They allow the platform to remember your preferences between sessions. You may disable these cookies, but you will need to reset your preferences each time you log in.

6.1 Managing Cookies

You can manage and delete cookies through your web browser settings. Instructions vary across major browsers — please refer to your browser's "Help" or "Settings" section. Please note that disabling all cookies may affect the full functionality of the i1mega platform.

7
Your Rights as a Data Subject under the PDPA

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and i1mega's privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to know what personal data we hold about you and to receive a copy of it within 21 working days of your request.

Right to Rectification

You have the right to correct any inaccurate or incomplete personal data through your account settings or by contacting us.

Right to Erasure

You may request the deletion of your personal data, subject to the minimum 7-year legal retention requirements under AML/KYC regulations.

Right to Object

You may object to the processing of your data for marketing purposes at any time, without giving any reason.

Portability Rights

You may request a copy of your data in a machine-readable format (JSON/CSV) for transfer to another provider.

Right to Restriction

You may request that i1mega restrict the processing of your data in certain situations, such as while you are disputing the accuracy of your data.

How to Exercise Your Rights: To exercise any of the above rights, submit a written request to privacy@i1mega.ws with the subject line "PDPA Data Rights Request". Please include your full name, i1mega account number, and the right you wish to exercise. We will respond within 21 business days.

8
Payment & Transaction Data Privacy

I1mega handles your financial data with the highest level of protection. All deposit and withdrawal transactions via Malaysian payment methods — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u and CIMB Clicks — are processed through secure, licensed payment gateways.

8.1 Payment Security Principles

  • I1mega does not store your complete bank account or e-wallet details on our servers
  • All financial transactions conducted over fully encrypted SSL connections
  • Your transaction history can be viewed under the "Transaction History" section in your i1mega account
  • Withdrawals may only be made to an account or e-wallet registered in your name — this is a protective measure to prevent fraud.
  • Suspicious transactions will be held for AML compliance review before being processed

8.2 Transaction Verification

For transactions exceeding a certain threshold, i1mega may request additional verification such as proof of source of funds documentation. This is a mandatory AML compliance requirement and does not reflect any personal suspicion towards you. Your cooperation in this process is greatly appreciated.

9
Protection of Children & Minors Data

The i1mega platform is for individuals aged 18 and above only. i1mega does not knowingly collect personal data from individuals under the age of 18.

If you discover that someone under the age of 18 has registered an account on i1mega, please contact us immediately at privacy@i1mega.ws. We will investigate the matter and promptly delete all related data, and close the account in question.

I1mega applies rigorous age verification (KYC) procedures, including identity document checks, to ensure all members meet the minimum age requirement. We also encourage parents and guardians to monitor their children's internet usage.

10
Amendments to the Privacy Policy

I1mega reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying a clear notice on the i1mega platform's main page
  • Sending notification emails to all registered members for material changes

We encourage you to review this Privacy Policy periodically, especially when you receive a change notification from us. Your continued use of the i1mega platform following any changes constitutes your acceptance of the latest version of this Privacy Policy.

10.1 Version History

v3.1 – Current
1 January 2026Added detailed PDPA rights section, updated payments section, and added data category table.
v3.0
1 July 2026Major revision for compliance with the updated Malaysia PDPA. Added sections on cookies and data subject rights.
v2.5
1 January 2026Updated to reflect the addition of new payment methods and changes to data retention policies.

11
Contact i1mega's Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact i1mega's Data Protection Officer (DPO) through the following channels:

Privacy Email
privacy@i1mega.ws
Response within 21 working days
Live Chat
24/7 Support in Bahasa Malaysia
Average response time <3 minutes

When submitting a privacy-related request, please include: your full name, i1mega account number, a clear description of your request, and a copy of your identification document for identity verification purposes. This ensures we only disclose information to the verified account holder.

Why Is Your Privacy Safe at i1mega?

Six reasons why over 250,000 Malaysian members trust i1mega with their personal data.

Full PDPA Compliance

I1mega operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are regularly audited by independent compliance parties to ensure ongoing adherence.

Bank-Grade Encryption

All data transmitted to and from the i1mega platform is protected by 256-bit SSL encryption — the same technology used by Maybank2u and CIMB Clicks to secure your online banking transactions.

No Data Sales

I1mega makes this firm commitment: we have never and will never sell, rent, or commercialise our members' personal data to advertisers or third parties for marketing purposes.

Your Data, Your Control

You have full control over your data at i1mega — access, correct, restrict, or delete it at any time through your account settings or by contacting our privacy team.

Documentation in Bahasa Malaysia

I1mega's Privacy Policy is written in clear, plain Bahasa Malaysia — not machine-translated text or complex legal language. We want all Malaysian members to understand their rights.

Dedicated Privacy Support

We have a dedicated Data Protection Officer (DPO) to handle all privacy-related enquiries and requests in Bahasa Melayu, with responses provided within 21 working days.

Your Data Is Safe. Play with Peace of Mind at i1mega.

With a transparent Privacy Policy, bank-grade SSL encryption, and full PDPA compliance, you can play slots, Baccarat, Blackjack, Roulette, and Sports Betting on i1mega with complete peace of mind that your personal data is always protected.

Malaysia PDPA
256-bit SSL
Data Not Sold
24/7 Support
Bahasa Melayu