Official i1mega Terms & Conditions – Malaysia Online Casino Platform Terms of Use

Welcome to i1mega. The Terms & Conditions contained in this document ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and i1mega ("Platform", "We", or "i1mega") governing your use of the website, mobile application, and all services provided by i1mega.

By registering, accessing, or using any part of the i1mega platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions stated herein, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any of these terms, please stop using the i1mega platform immediately.

1

Acceptance of i1mega Terms & Conditions

By using the i1mega platform, you fully accept and agree to these Terms & Conditions without modification. These Terms take effect from the date you first access or register an account on i1mega.

1.1 Scope of Agreement

This agreement covers all services provided by i1mega, including but not limited to:

• All online casino games – slots, baccarat, blackjack, roulette and other table games
• Sports Betting covering football (Malaysia Super League, EPL, La Liga), badminton, e-sports and more
• Deposit and withdrawal services via Malaysian payment methods
• Bonus programmes, promotions and rewards offered by i1mega
• All communications between members and i1mega across any channel

1.2 Modification of Terms

I1mega reserves the right to modify, update or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon being published on the website. Continued use of the i1mega platform following any changes constitutes acceptance of the updated terms.

2

Member Eligibility

To register and use the i1mega platform, you must meet all of the following eligibility criteria at all times:

• Age: At least 18 years of age at the time of registration and throughout your use of the platform
• Legal Capacity: Have full legal capacity to enter into a binding agreement under Malaysian law
• Non-Staff: Not an employee, owner, partner or immediate family member of any party with a vested interest in i1mega
• Single Account: Not having or attempting to open more than one account at i1mega
• Valid Information: Providing complete, accurate and up-to-date personal information during registration

3

Account Registration

3.1 Registration Information

During registration, you are required to provide truthful, accurate, current and complete information. i1mega operates a Know Your Customer (KYC) process that may require you to submit identity verification documents, including:

• Valid Malaysian identity card (MyKad) or passport
• Proof of residential address (bank statement or recent utility bill)
• Documentation verifying the payment method used
• Any additional documents requested by the i1mega compliance team

3.2 One Account Per User

Each individual is only permitted to hold one (1) active account at i1mega. Opening multiple accounts using different personal information, different payment methods or third-party identities is strictly prohibited and constitutes fraud. i1mega reserves the right to:

• Closing all associated accounts without prior notice
• Forfeiture of all balances and winnings across all such accounts
• Reporting the activity to the relevant authorities

3.3 Password Confidentiality

You are solely responsible for keeping your i1mega account password and login credentials confidential. i1mega will never ask for your password through any communication channel.

4

Deposit & Payment Methods

4.1 Accepted Deposit Methods

I1mega accepts deposits via approved Malaysian payment methods only. All accepted payment methods are:

4.2 Deposit Terms

• All deposits must be made from a bank account or e-wallet in your own name – third-party deposits are not accepted
• I1mega does not charge any fees for deposits; however, your payment provider may apply their own charges
• If a deposit fails to process, funds will be returned to the original source within 1–5 business days
• I1mega reserves the right to request verification documents for deposits exceeding RM10,000 per day

5

Withdrawals

5.1 Withdrawal Requirements

Withdrawals from your i1mega account are subject to the following conditions:

• Minimum withdrawal is RM50 per transaction
• Withdrawals may only be made to a bank account or e-wallet held in the same name as the member's i1mega registered name
• The KYC verification process must be completed before your first withdrawal is approved
• Bonus balances that have not met the wagering requirements are not eligible for withdrawal until those requirements are fulfilled

5.2 Withdrawal Processing Time

• Bronze Members: Processed within 24 hours
• Silver Members: Processed within 12 hours
• Gold Member: Processed within 4 hours
• Diamond Members: Processed within 15 minutes

5.3 Withdrawal Review

I1mega reserves the right to place withdrawal processing on hold for security review and AML (Anti-Money Laundering) compliance purposes. In such cases, members may be required to submit additional supporting documents. Failure to provide the requested documents may result in account termination.

6

Bonuses, Promotions & Rewards

6.1 General Bonus Terms

All bonuses and promotions offered by i1mega are subject to the following general terms, unless otherwise stated in the specific terms of each promotion:

• Bonuses may only be claimed once per promotion, per account, per household, per IP address, and per device
• I1mega reserves the right to cancel or modify any bonus or promotion at any time without prior notice
• Bonuses credited to an account in error may be reclaimed by i1mega at any time
• Abuse of promotions, including arbitrage betting, may result in bonus cancellation and account termination

6.2 Wagering Requirements

Deposit bonuses at i1mega are subject to wagering requirements. This means the bonus amount must be wagered a specified number of times before any winnings from that bonus can be withdrawn:

• Welcome Bonus (First Deposit): 20x the bonus value
• Reload Bonus: 18x the bonus amount
• Weekly Cashback: No wagering requirement – withdrawable immediately
• Sports Free Bet: Free bet winnings are subject to 1x wagering

6.3 Bonus Validity Period

All bonuses have a validity period that must be observed. Bonuses that go unused or wagering requirements that remain unfulfilled within the stipulated period will expire automatically and will not be re-credited.

7

Game Rules

7.1 Game Results

All game outcomes on the i1mega platform are final and binding, except where a verifiable technical error has occurred. i1mega uses Random Number Generator (RNG) technology that has been independently audited by third parties to ensure fairness across all games.

7.2 Technical Errors

In the event of a technical error, system disruption or software failure while a game is in progress:

• I1mega reserves the right to void any affected rounds or games
• Any winnings resulting from a technical error are void and will not be paid out
• I1mega will endeavour to restore the game state to its condition prior to the error occurring, where possible

7.3 Betting Limits

Every game on i1mega has a set minimum and maximum bet limit. Members must observe these limits at all times. i1mega reserves the right to adjust the betting limits for any game at any time.

7.4 Maximum Winnings

Winnings from bonuses or free spins are subject to a maximum win cap that may vary by promotion. The maximum win limit from regular (non-bonus) bets is RM500,000 per day for most games, subject to review on a case-by-case basis.

8

Accepted Member Conduct

I1mega members are required to conduct themselves in a lawful, respectful, and responsible manner at all times. The following activities are strictly prohibited on the i1mega platform:

• Fraud or attempted fraud in any form
• Use of automated software, bots, scripts or any other method to automate gameplay or actions on the platform
• Colluding with other members to gain an unfair advantage
• Bonus abuse through conflicting wagers (arbitrage betting)
• Money laundering or any suspicious financial activity
• Providing false or misleading information during registration or the KYC process
• Any attempt to hack, disrupt or compromise the security of the i1mega platform
• Abuse, threats or offensive language directed at staff or other members

Any violation of the above prohibitions will result in immediate account suspension or termination, forfeiture of all balances and winnings, and possible legal action.

9

Account Security

9.1 Member Responsibilities

You are solely responsible for the security of your i1mega account. This includes:

• Using a strong, unique password that is not shared with any other account
• Not sharing login credentials with any party, including family members
• Enable two-factor authentication (2FA) for an added layer of security
• Log out of your account when done, especially on shared devices
• Reporting any suspicious activity or unauthorised access to i1mega immediately

9.2 i1mega's Responsibilities

I1mega uses bank-grade security measures to protect member accounts, including 256-bit SSL encryption, real-time fraud monitoring, and a system that detects suspicious login attempts.

10

Privacy & Data Protection

I1mega is committed to protecting the privacy and personal data of all members. The processing of your personal data by i1mega is governed by our detailed Privacy Policy, which forms an inseparable part of these Terms & Conditions.

By using the i1mega platform, you agree to the processing of your personal data as described in the i1mega Privacy Policy. In brief, we collect and process data necessary to:

• Providing and managing i1mega online casino services to you
• Processing financial transactions and complying with AML/KYC legal requirements
• Contacting you regarding your account, transactions and promotions (with your consent)
• Enhancing user experience and developing new products

Your data will not be sold to third parties for marketing purposes without your explicit consent.

11

Intellectual Property

All content, designs, graphics, software, source code, logos, brand names, and other materials on the i1mega platform are the exclusive property of i1mega or our licensors, and are protected by applicable copyright, trademark, and intellectual property laws.

You not permitted for:

• Copying, reproducing, distributing or republishing any platform content without written permission from i1mega
• Using i1mega's logos, brand name, or trademarks without explicit authorisation
• Reverse engineering any software or technology used in the i1mega platform

12

Account Suspension & Termination

12.1 Termination by Member

You may close your i1mega account at any time by contacting our customer support team. Prior to closure, you must withdraw all available cash balance from your account. Any remaining cash balance that has not been withdrawn will be returned to your original payment method within 5–10 business days.

12.2 Termination by i1mega

I1mega reserves the right to suspend, restrict or terminate any account with immediate effect under the following circumstances:

• Violation of any section of these Terms & Conditions
• Suspected or confirmed fraud, money laundering or any other illegal activity
• Failure to complete the KYC process within the stipulated timeframe
• Requests from law enforcement or regulatory authorities
• Any activity deemed detrimental to the platform or other members

13

i1mega's Liability Limit

To the fullest extent permitted by applicable Malaysian law, i1mega, its officers, directors, employees and agents shall not be liable for:

• Any indirect, incidental, special or consequential losses arising from use of the platform
• Service disruptions due to scheduled maintenance, emergency repairs or events beyond our control
• Losses resulting from account security breaches due to the member's own negligence
• Platform incompatibility with certain devices or operating systems
• Any financial or investment decisions made based on information on the platform

I1mega's total liability to any member in any 12-month period shall not exceed the net deposit amount made by that member during the same period.

14

Governing Law & Dispute Resolution

These Terms & Conditions and all disputes arising from or in connection with the use of the i1mega platform are governed by the applicable laws and jurisdiction of the international online casino regulatory authority that issued i1mega's operating licence.

14.1 Complaint Procedure

If you have any complaints or disputes regarding i1mega, please follow the steps below in order:

1. Contact i1mega customer support via Live Chat or email (support@i1mega.ws) and describe your complaint in detail
2. Our support team will work to resolve issues within 24–48 hours
3. If an issue cannot be resolved at the support level, it will be escalated to a senior supervisor for further review within 5 business days
4. I1mega's final decision on any dispute is conclusive and binding

15

Terms Amendments & Versioning

I1mega keeps records of all versions of the Terms & Conditions that have been in effect. Below is the version history of this document: